Ribbon tab: Send/Receive-> button: Work Offlineįinally, we restart Outlook and see if we can delete it. Then we select the message and press DELETE or move it to the Drafts folder if we want to resent it.Īnother quick way is to put Outlook in Offline Mode. We simply open the message and close it again. If we are able to see the message, we follow the below methods to remove it. For instance, if it is truly stuck because it is too big then this of course will never work. If we have a message stuck in the Outbox, Outlook could end up trying to send that message until it succeeds. Outlook 2010, Outlook 2013, and Outlook 2016įile-> Options-> section Advanced-> button Send/Receive.Tools-> Options-> tab Mail Setup-> button Send/Receive Here is how we set the send/receive interval

Then all the other accounts in a separate send/receive group which checks for new messages every 30 minutes (or even longer) Alternatively, we set 1-3 “high priority” accounts in a send/receive group which checks for new messages every 10 minutes. We suggest adding about 5 minutes for every 2-3 extra mail accounts until you reach 30 minutes. However, if the accounts are more than 3 then we don’t recommend setting it shorter than 15 minutes. So our Engineers suggest not to set the interval less than 5 or even 10 minutes.

As a result, the send/receive tasks can accumulate so that Outlook is basically stuck in an endless synchronization process. But if this interval is set too short then a new auto-check will take place before the previous one can finish.

On a particular set interval, Outlook can automatically check for new messages. Also, let’s see how our Support Engineers troubleshoot them. Here are some common reasons for the error to occur. There are different reasons for this error to occur. How we resolve the problem ‘outlook being stuck synchronizing folders’ The different reasons for this problem include Send/receive interval being too short, messages stuck, virus scanner integration, and so on. But in old systems and slow processors, it may create many problems by hanging. In faster computers, Folder synchronization is not an issue. Sometimes this process takes more than an hour to complete folder synchronization. Microsoft Outlook provides a feature of automatically synchronizing emails folder. Why does Outlook gets stuck while synchronizing folders Today we will take a look at the causes for this error and see how to fix it. Here at Bobcares, we have seen several such Outlook related errors as part of our Server Management Services for web hosts and online service providers. In some cases, Outlook gets stuck synchronizing folders due to many reasons, that include the send/receive interval too short, a message is stuck, and so on.

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